Polyclinic Hospiplan brings added value and strength to any projects with its own recruitment division.

We ensure comprehensive credentialing, reference checking and thorough screening techniques are developed across many countries throughout the world. This minimizes the risk involved in identifying suitably qualified experienced healthcare professionals and ensures optimum return for the client/hospital in terms of recruitment costs.

For further information on our recruitment services, feel free to contact us.

On-site Evaluations and Training and Development

Identifying the training and education needs of the personnel in your hospital is an essential activity and ingredient for our success in working in international settings

We can

• Assess the performance of the clinical staff using proprietary HR testing materials and formulate an educational plan to enhance the performance of current staffing output.

• Highlight priority concerns that require immediate attention within the following criterion

            – risks and liabilities
            – quality and accreditation
            – cost of effectiveness

• Structure and develop a short term educational plan addressing the priority concerns, including a schedule that minimizes operational disturbance.

• Post-training and development evaluation at regular intervals.

Develop a long term training and development program incorporating performance evaluation of staff meeting international accreditation guidelines and creating a sustainable workforce

Enhancing Hospital Performance

Identify potential cost savings and achieve improved financial performance in the face of increasing fiscal pressures. Polyclinic Hospiplan tailors each operational review to meet the needs of the client.

We can 
 

• Conduct an organization-wide assessment of the current financial, clinical and operating performance to identify opportunities for improving short, medium and long term cost performance

• Assess the governance management and decision making structures in place, including all decision making processes across the organization 

• Construct a recovery plan that will support the full implementation of recommendations in order to achieve and sustain improved performance in the long term

Our clients face the challenge of providing continuous, reliable service and supporting ongoing clinical activities, while accommodating frequent functional and operational reorganizations during the long life spans of the hospital

We can

• Assess the performance of the building’s technical systems – analysing the current ability to meet the hospital’s purpose and its ability to adapt to developing trends.

• Assess the performance and capacity of the hospital’s medical equipment – formulate a capital plan and financial schedule for management to meet the hospital purpose and to adapt to developing trends.

Assess the condition and capacity of hospital systems for both building and equipment including effectiveness of operation and maintenance, and identify possible improvements for performance.

Building Hospitals the right way
Designing of a healthcare facility to meet the end-user requirement requires full integration of the end-user in the preliminary planning phases. POLYCLINIC HOSPIPLAN has been successful in diagnosing numerous hospital design and related issues and its impact on delivering the intended medical service and flexibility for future growth
We ensure
- The Design Process has a Team Structure; roles and responsibilities
- Design meets operational efficiency
- Design minimises operational and clinical risk
- Equipment needs are integrated into Design
We would ensure that the medical planning of the facility would achieve operational efficiencies and facilitate the obtainment of International Accreditation.
From conception design to detailed design, POLYCLINIC HOSPIPLAN will be your Medical Planning Consultant/Technical Advisor. We will lead the Functional Programming process, which aims to develop program space needs, and functional relationships. This program will address both short term and long term strategic planning initiatives of the healthcare facility.

The leadership of the project will be planning and construction of hospitals, and a core team of experienced healthcare professionals will be assigned to work on the project.

Ensure a Smooth Startup

Polyclinic Hospiplan commissioning team will ensure all systems, equipment, staffing, policies/procedures, training, supplies, are in place to facilitate a safe, efficient and smooth start up.

The commissioning team will monitor the start-up schedule; establish milestones, flag deficiencies, and record progress. Mission critical items will be identified and the team will provide for early intervention and if necessary, shifting of resources, to all areas causing concern.

The commissioning function will ensure that a seamless process is in place to provide for maximum communication and coordination during transfer from building the hospital to operating it. Risks will be minimized and gaps identified early to ensure all essential parts are in place and interconnected to each other.

Our Role …

• Policy Formulation – establish policies to provide guideance to those empowered with the responsibility to manage Hospital operations

• Decision Making – choose from alternatives which are consistent with Board policies and that advance the goals of the Hospital

• Oversight – monitor and assess organizational processes and outcomes

… and Our Responsibilities

• Defining Ends – identifying key stakeholders; establishing the vision, mission and core values; contributing to the development and approval of the strategic plan; ensuring that key goals are formulated in annual operating plans; monitoring performance against the strategic and operating plan; retaining overall accountability for our performance.

• Providing for Excellent Management – select the Administrative Director and Medical Director/Chair of the Medical Advisory Committee (MAC); establish measurable annual performance expectations; delegate responsibility and authority to have accountability to the Board: appraise/assess performance annually; provide for succession and ensure that the Administrative Director and Medical Director/Chair of the MAC establish a succession plan for management, professional staff and allied health workers.

• Ensuring Program Quality and Effectiveness – credential professional staff; ensure quality goals and performance indicators are developed for approval of the Board and monitor indicators of clinical outcomes and quality of service; ensure processes are in place for identifying, monitoring and managing risks.

• Ensure Financial Viability – ensure that key financial objectives and indicators are developed, then monitor performance against these objectives; approve the annual operating plan; ensure optimal utilization of resources and operation of the organization within its resource envelope; ensure organization undertakes financial planning for effective resource allocation

Accreditation represents a high value, marketing tool. It is expected that when accreditation is obtained, it will strengthen the public’s confidence in the services of the facility. This, however, is only one of the benefits of obtaining accreditation. A key value of accreditation is the process itself so it is important to get the right people to do the job.

It is well to remember that applying for and being ready to be assessed for by an international accreditation company doesn’t happen overnight, even if it is the most up to date and advanced organisation, processes normally take a minimum of 18 months to 2 years for full compliance before being awarded

The advantage of hiring a consultant company like Polyclinic Hospiplan, to help with this process is that time is of the essence and our company brings a history of success in planning, preparing and achieving accreditation for both private and government hospitals helping them to achieve International Accreditation.

The knowledge and know how a consultant company like ours enables the organisation applying for the accreditation to hit the floor running. They can quickly assess the present status of the organisation, their documentation, practices and procedures and produce a formal report of the status of the organisation and make recommendations that are required to bring that organisation up to the standard required by the accreditation body.

Consultant firms such  bring proprietary policies that have been adapted and implemented successfully, regionally, and are able to meet the most stringent International Hospital Accreditation Standards.

Preparing for accreditation is a process that requires full process management of teams and coordination between departments, and several dry run testings conducted prior to the actual survey itself, this is where a consultant company brings value.

A consultant team works closely with all members of the organisation to implement agreed upon recommendations. They write plans and train staff on how to bring the standards up if required, but more importantly they train the staff to think differently about the accreditation process.

Processes, Policies and Procedures are more than often the easiest thing to fix in an organisation. It is the mindset of the employees that is often the most difficult to alter from the top executive to the lowest paid worker everyone must be in unison with their dedication and agreement in the accreditation process.

In many instances it is the attitude of the employee that fails to gain an organisation an accreditation standard no matter how compliant their processes are. A consultant firm also helps the firm or organisation to remain compliant with the accreditation body as they are kept fully abreast and up to date with all the new accreditation plans and practices.

When to begin Accreditation?

We at Polyclinic Hospiplan would recommend that a consultant be hired ideally when a new building and service is being planned right from the start as the design of healthcare facilities have to comply with standards in order to pass a section of the accreditation process, so, by fulfilling the basic requirements that are often overlooked gives the hospital organisation a head start.

However, when this is not the case a consultant should be hired when an organisation itself decides and believes in the value of having an international accreditation standard and all the employees are in agreement and committed to work towards this achievement. Every employee should be convinced that having accreditation will improve their service, standards and regulate practices to promote their organisation as the best.